Student Experience Officer (CC2695)

Type: Management, Specialist and Administration | Department: School of Management | Location: Bath | Closing Date: 02 Oct 2014 | The University of Bath School of Management is ranked among the top UK business schools, with a renowned reputation for business education and international research. To support the School’s strategic aim of delivering an outstanding student experience, an exciting opportunity has become available for a Student Experience Officer to join the School’s MSc team, taking responsibility for supporting students from pre-arrival through to graduation.  A key aspect of the role will be to act as the main point of contact for tutorial support, motivating encouraging and supporting MSc students, many of whom will be international, as they transition into their new environment.  You will lead on the MSc Orientation programme and be expected to develop enhancement activities that will include; social events, experiential learning initiatives and programme related activities.  The Student Experience Officer will also be expected to work closely with students to encourage student-led initiatives and work with colleagues across the university in developing collaborative enhancement projects.  This is a very diverse role requiring energy, initiative and a pro-active approach.  On one hand an empathetic approach is required when dealing with student concerns whilst at the same time having the commercial awareness to understand the learning needs of post graduate business students and the School’s competitive environment.  Team working skills are essential, requiring; the flexibility to cope with changing circumstances, collaboration with colleagues, and the ability to proactively share information.  The successful candidate will need to be able demonstrate excellent communication ability, tact, diplomacy and cross cultural sensitivity. For an informal discussion of the above post, please contact the Student Support Manager, David Todd (djt29@bath.ac.uk, telephone 01225 384104).

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